FAQs

Is it better to fly or travel by road within Nepal?

Nepal is a small country, with difficult terrain. . Winding steep mountain roads, coupled with frequent strikes can make travelling by road a long and tough experience. However, most cities within Nepal are a short domestic flight away.
Almost all major destinations: Pokhara, Everest area, Mustang area, Chitwan, etc can be reached in under an hour with a flight. A domestic flights is a good option if you are short on time, don’t want to tire yourself out before embarking on your trek, or just want to maximize your visit by cutting down on travel time.

Why should I book my domestic flight with you?

Booking a domestic flight in Nepal is an ordeal in itself. Ticket pricing is complicated, many tickets are non refundable and non cancellable, and online ticketing is rarely available. We simplify the process for you so that you can book from anywhere in the world, well before you embark on your trip to Nepal.

How far in advance can I book my domestic flight?

Through us, you can book your ticket up to 12 months in advance.

How much luggage am I allowed?

You are allowed 20 kgs of luggage on all flights, except flights to Lukla, which have a maximum allowance of 15 kgs. Charges for excess baggage vary depending on the city you are flying to. If you know which city you are flying to, you can contact us at info@nepaldomesticflights.com to check how much your excess baggage will be charged.

Can I take a domestic flight as soon as I arrive on my international flight?

Yes, you can. You might have to pay extra if you have above 20 kgs in luggage. Also, keep in mind that the last domestic flight is usually around 3-5 pm. If you are arriving in the afternoon, add 1-2 hours to get through airport security (more in peak times and if you need to get a visa on arrival), which means you should book your
domestic flight on the following day only. We are able to help you book hotels in Kathmandu, and all major cities in Nepal.

How soon will you confirm my booking?

If your flight is last minute, we will work with you to provide a confirmation within 1 hour of payment. For all other bookings, you will receive a confirmation by the next business day.

Do you accept credit cards?

Yes. We accept Visa, MasterCard, Pay Pal and Discover. Our Indian customers will be able to pay us through our institutional partners. Our helpful staff will guide you through the payment process, and will be available to answer any questions.

How safe is my credit card information?

We respect your confidential information, including credit card information, and take utmost care to ensure it is not misused. We are a project of Zen Nepal, a trusted travel agency with many customers who have trusted us with their credit card information. We do not share your information with third parties unless required to complete your transaction, and have never had any complaints. Please read our Privacy Policy for details.

How can I get the ticket?

We will send you the ticket by email. Please print it out and carry it with you. You will need it to enter the airport terminal building.

Can I cancel my flight?

Domestic airlines issue different types of tickets, and cancellation policies vary by the kind of ticket you have bought. If you contact us, we can advise you of cancellation possibilities.
For flights that can be cancelled, there will be a 35% cancellation fee to cover administrative costs. Refunds are usually made within 5 business days.
If the airline cancels the flight, we will work with you to book you another flight. If you would rather cancel it altogether, there will be a 15% cancellation charge.
If you want to change the dates for your flight. You would have to cover any fare difference, and a USD 20 service charge to change the date of your flight.
Even if you have a ticket that can be cancelled, it will not be possible to cancel your flight on the day of the flight. Last minute cancellations and no shows are ineligible for refunds.

Can I use my credit card at the airport?

Credit cards are rarely accepted at Nepal’s domestic airports, and you could have a hard time finding a working ATM. Please carry cash for your travel expenses. Airport tax is Rs 200, payable in Nepali rupees, please carry convertible currency.

How do I get into the city?

Most airports are very close to the city, and taxis into the city are available. For more details, please check the exact city you are flying into / out of.You can also book airport pick-up drop-off services through us.

What amenities are there at the airport?

Apart from Kathmandu’s domestic airport, amenities at domestic terminals are few. It is a good idea to grab your meals, and a good book or game to keep you company, before getting to the airport.

Do the airlines serve food and beverages?

Almost all domestic flights in Nepal are under an hour long so meal service is very basic. You will be served cold drinks and some snacks, but nothing substantial. Make sure to grab your meals before heading out to the airport.

Anything else I should know?

Domestic flights are subject to a Rs. 200 airport tax, not included in the price of your ticket. You will be expected to pay this tax at the airport. It is a good idea to carry this in exact change.